SyncSales provides managed outbound sales infrastructure, including but not limited to:
Talent Placement: Provision of specialized SDR/AE talent vetted through our 1,000-point process.
Managed Performance: Daily coaching, call audits, and script optimization.
Sales Tech Stack: Access to proprietary or third-party CRM and dialing tools as defined in your specific Tier.
For the Machine to function, the Client must provide:
System Access: Timely access to necessary company email domains and internal CRM instances.
Product Knowledge: Accurate technical documentation and “Battle Cards” for training.
Lead Feedback: Weekly feedback on lead quality to allow for real-time optimization.
Compliance: You represent that your product/service complies with all local laws in the target markets (US/France).
Service Fees: All fees are billed monthly in advance unless otherwise stated in your Statement of Work (SOW).
Setup Fees: Non-refundable setup fees cover the cost of the “Combat Intensive” training and tech stack configuration.
Late Payments: Payments delayed beyond 5 business days will result in a temporary “Pause of Service” to protect our talent overhead.
The Guarantee: Our “Risk-Free” period applies specifically to the placement of talent. If a rep does not meet the “SyncSales Standard” within the first 90 days, we provide a 1-to-1 replacement at zero additional cost to the Client.
Performance Disclaimer: While we provide the “Hunters” and the “Infrastructure,” SyncSales does not guarantee specific revenue figures, as closing remains a function of the Client’s product-market fit and internal Closing (AE) performance.
SyncSales IP: Our vetting methodology, training “Combat” scripts, and proprietary “Machine” frameworks remain the sole property of SyncSales.
Client IP: All leads generated, custom scripts written specifically for your product, and CRM data populated by our reps remain your exclusive property.
Client acknowledges that SyncSales invests heavily in scouting and training the top 1% of global talent.
The Restriction: Client agrees not to directly hire, contract, or “poach” any SyncSales rep during the term of this agreement and for 24 months following termination.
The Buyout: Should the Client wish to hire a rep internally, a “Talent Transfer Fee” equal to 35% of the rep’s first-year OTE will apply.
Compliance: We operate in accordance with GDPR (for French/EU markets) and CCPA (for US markets).
Data Handling: SyncSales SDRs access client data via secure, encrypted channels. We do not store Client “End-User” financial data on our internal servers.
Initial Term: Most agreements carry an initial 3-month “Optimization Period.”
Cancellation: Either party may terminate with 30 days’ written notice.
Immediate Termination: SyncSales reserves the right to terminate immediately if the Client uses our infrastructure for “SPAM,” illegal activities, or unethical market practices.
To the maximum extent permitted by law, SyncSales shall not be liable for any indirect, incidental, or consequential damages (including loss of profits) arising from technical downtime of third-party software (CRMs/Dialers) or market fluctuations.
This Agreement shall be governed by the laws of the State of [Insert Your Business State/Country], without regard to conflict of law principles.